SCG S5 Aluminum Tripod System

1. SCG F5 Fluid Head with Pan Bar*1

2. SCG Aluminum Tripod*1

3. Spreader*1

4. Carrying Bag*1

Express Shipping

You have enjoyed free express shipping via DHL or UPS. Delivery is within 3-5 days. You will receive a shipment notification with tracking number.

Shipping Address

Please ensure that your shipping address is accurate and up-to-date. Large products, valuables, perishables, items with age restrictions, or those shipped via private carriers may need a physical address or signature confirmation. Some sellers may specify that they cannot ship products to P.O. boxes. Delivery to security-restricted areas, such as military bases, is not possible.

Issues Regarding Delivery

If your package has not been delivered or there are discrepancies in the tracking information, please contact our customer service immediately, within 90 days of the order date.

30 Days Return Guarantee

1. Contact us directly at service@scg-pro.com to initiate a return request.

2. Upon request, we will provide a return label for free return shipping within 30 days of the purchase date.

3. Place all returned items in one package, attach the provided return label, and drop it off at the nearest DHL/UPS location.

Return Details

Eligibility for Returns: You are entitled to return items for a refund if you are not completely satisfied, have changed your mind, or wish to return them without a specific reason.

Handling Fee for Non-Defective Returns: To prevent misuse of this policy, a handling fee of $35 USD will be charged for returns that are not related to product defects.