SCG T16 StediFast HD Tripod System

1. SCG T16 Fluid Head with Pan Bar*1

2. SCG StediFast HD Tripod*1

3. Spreader*1

4. Carrying Bag*1

Express Shipping

You have enjoyed free express shipping via DHL or FedEx. Delivery is within 3-5 working days. You will receive a shipment notification with tracking number.

Import Duties And Taxes

SCG will cover the courier charge for free shipping orders but international shipments may incur import duties and taxes, which are payable upon arrival in the destination country. Different countries have different policies, so please ensure you understand these fees before placing an order. If you refuse to pay duties and taxes, the items will be returned to us, and all shipping costs will be deducted from your refund.

Shipping Address

Please ensure that your shipping address is accurate and up-to-date. Large products, valuables, perishables, items with age restrictions, or those shipped via private carriers may need a physical address or signature confirmation. Some sellers may specify that they cannot ship products to P.O. boxes. Delivery to security-restricted areas, such as military bases, is not possible.

Issues Regarding Delivery

If your package has not been delivered or there are discrepancies in the tracking information, please contact our customer service immediately, within 90 days of the order date.

30 Days Return Guarantee

1. Contact us directly at service@scg-pro.com to initiate a return request.

2. Upon request, we will provide a return label for free return shipping within 30 days of the purchase date.

3. Place all returned items in one package, attach the provided return label, and drop it off at the nearest DHL/UPS location.

Return Details

1. Eligibility for Returns: You are entitled to return items for a refund if you are not completely satisfied, have changed your mind, or wish to return them without a specific reason.

2. Handling Fee for Non-Defective Returns: To prevent misuse of this policy, a handling fee of $35 USD will be charged for returns that are not related to product defects.